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Customer Assistance

At LegacyTexas, all of your banking needs can be satisfied by our friendly and professional associates at your local banking center or by reaching out to one of our Customer Service Center representatives.

For questions regarding:

  • Loan and Deposit Products
  • Your Account
  • Other Bank Services
  • Location Hours and Accessibility

Please contact your local banking center or our Customer Service Center.

Customer Service Center
Phone: +1-281-607-1005 

International Callers, please dial: +1 281 607 1005


Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM

Please be advised hours may vary on bank holidays.


For Online Banking and Bill Pay questions or support, please contact your local banking center or Customer Service Center. Or, send us a secure email during regular business hours when logged into Online Banking by selecting Services and then Bank Mail.

Report Lost or Stolen Debit Card

To report a lost or stolen LegacyTexas debit card during regular business hours, please contact your local banking center. For reporting after business hours, call +1-281-607-1005

LegacyTexas Main Offices Prosperity Bancshares, Inc.
1301 North Mechanic
El Campo, Texas 77437

LegacyTexas Plaza
4295 San Felipe
Houston, Texas 77027

Corporate Office
80 Sugar Creek Center Blvd. 
Sugar Land, Texas 77478

Holidays Observed by LegacyTexas

We follow the Federal Reserve in determining our Bank Holidays Observed. Visit for a complete list.

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